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Employees Can't Trust What Leaders Can't Explain
Employees are more engaged when they understand how decisions are made. Learn why documenting bonuses, performance expectations, training, and organizational direction is one of the most powerful tools leaders have to build trust, transparency, and accountability.
Melissa Elerick
Sep 253 min read


How Documentation Helps Employee Engagement.
Most employers think about documentation as a tool for managing risk. But some of the best documentation has nothing to do with discipline or lawsuits. Clear job descriptions, performance feedback, benefit information, and well-defined expectations can improve employee engagement, reduce turnover, and help employees succeed. Here's how documentation can become one of your organization's most valuable engagement tools.
Melissa Elerick
Sep 193 min read


Labor Day: The Workers Who Changed History Had Receipts
The workers who changed history had receipts. Learn how Labor Day's origins connect to the importance of workplace documentation.
Melissa Elerick
Sep 42 min read


Gratitude Is Contagious
This week I was watching the newest season of Ted Lasso, and one conversation stuck with me long after the episode ended. Ted was talking with his mom about how much he loved going to work with his dad when he was a kid. He remembered how fun it was, how everyone was nice to him, and how happy people seemed. His mom gently challenged that memory. She told him it wasn't necessarily the place that made him happy. It was seeing how happy his dad was to be there-his dad's joy and
Melissa Elerick
Aug 93 min read


Harnessing the Power of Micro-Acknowledgements to Boost Employee Appreciation and Retention
Boosting employee appreciation and retention is easier with micro-acknowledgments.
Melissa Elerick
Feb 233 min read
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